What the FAQ Covers and How to Use It
This FAQ is organized around the questions we hear most often from people opening accounts and making their first deposit. The sections below cover the three local payment methods we support — PayPal, Venmo, and Play+ prepaid — plus how identity verification works, what happens if your state isn't yet eligible, and how to reach our support team if an answer here
doesn't cover your situation. Each answer is written to reflect how the account actually works, not a generalized policy document. If you're coming from Denver or Newark and want to know whether your wallet connects on the first try, start with the payments section in the FAQ below. We've written these answers to be actionable — every step has a real next
action, not a vague pointer.
- PayPal
- Venmo
- Play+